Employee Spotlight: Get to Know Stacy Lord
At UGI Heating, Cooling & Plumbing, we are proud of our commitment to making your home safe, comfortable, and more energy efficient, by providing high quality products and Heating, Cooling, and Plumbing services.
As part of our efforts to deliver exceptional service and value, we are also dedicated to establishing strong professional relationships, so we took time to create an “Employee Spotlight” segment and present a more personal aspect of our business.
Employee Spotlight today goes to – Stacy Lord:
What is your role at UGI Heating, Cooling & Plumbing?
General Manager. Previous to UGI Heating, Cooling & Plumbing, I held marketing, sales and customer service roles at UGI Utilities, Penske Truck Leasing and AmeriGas. Most recently, I managed the customer communications centers for UGI Utilities.
How long have you worked at UGI Heating, Cooling & Plumbing?
I am only a few months old!
What is your favorite thing about working at UGI Heating, Cooling & Plumbing?
The people. It did not take me long to realize that our employees are what makes the company unique. We support each other and work to deliver value and comfort to our customers.
Explain your company in one sentence.
UGI Heating, Cooling and Plumbing is local and is dedicated to providing value and comfort to customers.
What do you do for fun outside of work?
My husband Scott and I spend time with our two boys Jack and Nathan – mostly at their sporting events. When we are not at baseball, ice hockey, football or basketball games, you’ll find us outside enjoying hiking, biking or kayaking and playing with the real king of our family, our Siberian Husky, Dewey.
Where is your favorite vacation spot?
We love the west, especially Jackson Hole, WY. The mountains are breathtaking and there is a lot to do outside from hiking in the summer and skiing in the winter. Since we cannot go out west every year, my backup plan is spending time at the beach.
What is your favorite quote?
“Nothing is so contagious as enthusiasm.” – Samuel Taylor Coleridge, Poet and Philosopher
“The difference between “try” and “triumph” is just a little “umph.” – Bonnie Przybylski, Projects Manager W.R. Grace
“Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, “What’s in it for me?” ” – Brian Tracy, Author and Motivational Speaker
“Our attitude towards others determines their attitude towards us.” – Earl Nightingale, Author and Motivational Speaker
What do you miss the most about being a kid?
Riding my bike all day and catching fireflies at night.
What was your favorite TV show growing up?
The Love Boat of course.
Do you volunteer anywhere?
Yes. I deliver Meals on Wheels when I can. I serve on the board of Berks Nature and on the board of Twin Valley Ice Hockey Association. I also run an annual charity golf tournament to benefit the Mid-Atlantic Burn Camp for youth burn survivors.
Name one item from your bucket list.
Travel to Tuscany.
What person in your life has had the greatest influence on the person you have become?
Definitely my father. He taught me to work hard and treat others as you would like to be treated. I learned from him that you can learn a lot more by listening to others, rather than constantly sharing your own stories.
Rely on UGI Heating, Cooling & Plumbing and our trusted team of HVAC experts for all your HVAC needs and solutions – contact us today for more information.